EGSwap
  • 👋EGSwap Intro
  • ❓Why EGSwap
  • 🏃Get Started
    • Create a Wallet
    • Get BEP20 Tokens
    • Using EGSwap without Centralized Exchanges
    • Connect Your Wallet to EGSwap
    • Adding MEV Protection to MetaMask
    • Adding MEV Protection RPC Manually
  • 🆘Help
    • Troubleshooting Errors
  • ☎️Contact Us
    • Customer Support
    • Social Accounts & Communities
  • 🔙Back To EGSwap
    • egswap.exchange
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  • 📰Litepaper
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  • 💰Affiliate Program
  • 🚀EGToken Benefits
  • Features
    • 💲Revenue Sharing
    • ⏩Fast Onboarding
      • ⬇️Download Tech & Design Deck
    • 🧞EG SmartRouter
      • 🤖Mev Bot Protection
      • ❓Why Signup to SmartRouter
      • 🛤️How to Track Revenue from EGSwap SmartRouter
    • 💱Exchange
      • Swaps
      • How to Trade
      • How to Add/Remove liquidity
      • Liquidity Pools
    • 🔢Analytics
      • EGSwap Analytics
    • 🌊Staking Pools
      • ❓How to stake in Pools
      • Troubleshoot
    • 🕶️EGSpectre
      • ❔How it works
      • 🧑‍🤝‍🧑FAQ
    • 🔀EGRamp
      • How to Buy Using Fiat
        • 💳Buy crypto with credit/debit card
        • 💳Buy EG using 1 Step Process
        • 💳Buy EG using 2 Step Process
    • 🔥Burn Party Portal
      • Burn Party
    • 💸Perpetual Trading
      • EgSwap Perp Trading
    • 🤝BetFi
      • HeadsTails.xyz
  • Partners
    • Partner Benefits
  • Developers
    • 📔Smart Contracts
      • Factory
      • Router
      • Masterchef
      • EG SmartRouter
    • 🐞Bugs
    • 🥪Embed Swap (iframe)
    • 🥪Embed EGSpectre (iframe)
    • 🤝EGSpectre API
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  1. Contact Us

Customer Support

PreviousContact UsNextSocial Accounts & Communities

Last updated 1 year ago

If you're experiencing issues,

  1. First, check the

  2. If you can't find a solution, try asking the community on egswap-chat channel.

  3. If you do not get an answer and want us to look into your issue, the only way to do so is by creating a ticket in .

Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report them as spam.

NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone who asks for them.

☎️
troubleshooting page
Discord
Discord by following this link
Create a ticket in this channel on Discord