Customer Support
If you're experiencing issues,
First, check the troubleshooting page
If you can't find a solution, try asking the community on Discord egswap-chat channel.
If you do not get an answer and want us to look into your issue, the only way to do so is by creating a ticket in Discord by following this link.
Create a ticket in this channel on Discord
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report them as spam.
NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone who asks for them.
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